Seaside Escapes Privacy Policy
Effective Date: January 1, 2025
This Privacy Policy describes how Seaside Escapes ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.seasideescapesca.com (the "Site"). Please read this Privacy Policy carefully. By using the Site, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.
1. Information We Collect
We collect several types of information from and about users of our Site, including:
- Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register for an account, make a booking, subscribe to our newsletter, or contact us directly.
- Non-Personal Information: Information that does not directly identify you, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. We collect this information automatically through cookies and other tracking technologies.
- Location Information: If you enable location services on your device, we may collect information about your precise location. We use this information to provide you with location-based services, such as showing you nearby coastal locations.
- Booking Information: Information related to your travel bookings, including destination, travel dates, accommodation details, and preferences.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: To operate and improve our Site, personalize your experience, provide customer support, and process your bookings.
- Communication: To send you newsletters, marketing communications, and important updates about our services. You can opt-out of these communications at any time.
- Analytics: To analyze trends, track user behavior, and gather demographic information for internal purposes.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect the security and integrity of our Site and prevent fraud.
- Personalization: To personalize your experience by recommending locations, accommodations, and activities that may be of interest to you based on your past browsing and booking history.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Travel Partners: We share information with our travel partners (e.g., hotels, tour operators) to facilitate your bookings and provide you with the services you have requested.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information with third parties with your consent.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your browsing behavior on our Site. Cookies are small data files that are stored on your device when you visit a website. We use cookies to:
- Analyze Site Traffic: To understand how users interact with our Site and improve its performance.
- Personalize Your Experience: To remember your preferences and provide you with personalized content.
- Targeted Advertising: To show you relevant advertisements based on your interests.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Site. For more information, please see our Cookies Policy .
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Secure Servers: We store your information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We limit access to your information to authorized personnel who need it to perform their job duties.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected] . We will respond to your request within a reasonable timeframe.
7. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected] . We will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Seaside Escapes
123 Ocean View Avenue
Monterey, CA 93940
Phone: (831) 555-1212
Email:
[email protected]
Our Data Protection Officer is Amelia Coastworth, who can be reached at the email address above.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
11. International Users
If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. The data protection laws of the United States may differ from those in your country.
12. California Consumer Privacy Act (CCPA)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting the information, and the categories of third parties with whom we share the information.
- Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Seaside Escapes does not sell your personal information.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.
To exercise your CCPA rights, please contact us at [email protected] . We will verify your identity before processing your request.